Contact redBus Customer Service
redBus Phone Numbers and Emails
Customer Service:
-
+91 994 560 0000
redBus Emails:
redBus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
redBus Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call redBus is 919945600000. 82% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Saturday, while the shortest are on Thursday.
Be prepared for the call as redBus may ask you for the following information to identify you as a customer: phone number, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
redBus Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call redBus is 919945600000. 82% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Saturday, while the shortest are on Thursday.
Be prepared for the call as redBus may ask you for the following information to identify you as a customer: phone number, email or order id or tracking no.
People call redBus mainly because of activation/ cancellation, refund and request for information.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact redBus is ryde_complaints@redbus.in. 91% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
redBus Website:
redBus Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
3rd Floor, Tower B1,
Golden Enclave, HAL Old Airport Road,
Murgesh Pallya, Bengaluru,
Karnataka - 560017
Door no .101, 3rd floor,
Classic towers,
1547, Trichy road,
Coimbatore - 641018
Dynasty, Unit No. 905, 9th Floor,
Beside SBI Bank,
CG Road Branch,
Near Stadium Circle,
CG Road, Navrangpura,
Ahmedabad, Gujarat - 380009
# 516, 5th floor, Fortune Ambience,
Near Hotel Surya, Dhakkan wala kuan
South Tukoganj,
Indore 452001 - MP
# 201, 2nd floor
Elite Padmavathi Corporate,
1-98/9/31, Plot No: 31,
Jai Hind Enclave, Madhapur,
Hyderabad - 500081. Telangana, India
Tower -1, Bengal Eco Intelligent Park,
Block–EM3, 14th Floor, Unit-16,
Salt Lake, Sector-5, Kolkata – 700091,
West Bengal, India
RR Towers III, 1st Floor,
TVK Industrial Estate,
Guindy, Chennai
Tamil Nadu - 600032
502- Anchor Mall,
NH 8, Shanti Nagar, Ajmer Road,
Ganpati Nagar, Khatipura Road, Jaipur,
Rajasthan 302006
Office No. 404, Kalpataru Plaza,
Chincholi Bunder Signal S V Road,
Malad, West Mumbai
Maharashtra – 400064
F-7010/7020, Solitaire Business Hub,
Sr. No.207 Opp. NECO Garden Society,
Viman Nagar, Pune
Maharashtra – 411014
redBus Customer Service Reviews
When I booked the bus, it was mentioned as an AC bus, but I got a very dirty and scrap bus. The AC was not working, the curtains were very dirty, there was a single driver, and there were multiple stops.
The AC ventilation duct was removed. The bus stopped in a dirty place, and the dinner stop was also a very bad experience.
Redbus customer care did not resolve this issue after 78 hours. Redbus just verified the bus service and conditions.
How Good is redBus's Customer Service?
Summary of redBus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call redBus?
Activation/ Cancellation Question:
- “Cancel ticket”
- “Bus operator is cancelled my ticket”
- “Bus operator cancelled by ticket”
Refund Question:
- “Bus accident happened yesterday. Awaiting refund”
- “Refund not initiate my account”
- “Refund is not successful”
Request for Information Question:
- “I need to check my complaint status”
- “Bus information”
- “For bus information”
Payments and Charges Question:
- “Payment deducted”
- “My amount deducted but not received confirmation ticket”
- “Amount is deducted from account and not get the booking details”
Return/ Replace Question:
- “Change seat”
- “Date change”
- “Name change on ticket”
Shipping and Delivery Question:
- “I did not get my refund money of Rs 682/- till date”
- “I'm not able to get the number of the booked hotel”
- “I didn't get message but amount has deducted”
Product/ Service Question:
- “Bus failed in between journey”
- “Bus Failure”
- “Unable to book tickets error in passenger details”
Staff Question:
- “Bus service”
- “For bus service”
- “Bad service durga travels”
Account Question:
- “Unable to Add GST Details While Booking on IRCTC with Business Account”
- “Code was not working”
- “Till now my wallet balance not updated”
Website/ Application Question:
- “App issue and seer mmm”
- “Not able to download the ticket”
- “We booked tirupati to hyderabad in Indra bus in your site. But we can't receive any confirmation message”
Employment Question:
- “RedBus Ticket - TU5W26569077, which got cancelled by bus. Booking was on 30 Apr 4:15 pm. When can I expect refund of amount?”
- “Distub”
Cards Question:
- “Card payment successful but no ticket confirmation”
- “Card”
Other Question:
- “Bus number required”
- “Tickets lost”
- “Bus not came”
Compare redBus Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
